Options for Care

Establishing a relationship with a primary care provider (PCP) is the best way to receive consistent, quality care. Except for emergencies, your PCP should be your first call when you require medical attention. Below is a chart with other choices for care, including some options that are available anytime, day or night.

Your Care Options
Location Cost Needs or symptoms such as: Virtual option In-person option 24/7 Rx
CloseKnit Primary Care
CloseKnit offers in-person or virtual primary care with 40+ locations across Maryland, Washington, D.C. and Northern Virginia.
In-person care available when applicable; Primary care available to members and dependents ages 18+; Virtual urgent care available to members and dependents ages 2+		 $
  • Preventive health visits
  • Same- or next-day sick visits
  • Behavioral health care
  • Psychiatry for ages 2+
  • Lactation consultation
  • Nutrition and diet support
 yes icon yes icon yes icon yes icon
24-Hour Nurse Advice Line
Call 800-535-9700 for general questions about health issues or where to go for care		 $0
  • Cough, cold and flu
  • Rashes
  • Medication questions
 yes icon no icon yes icon no icon
PCP visit
Discuss diagnosis, treatment of illness, chronic conditions, routine check-ups		 $
  • Routine physical
  • Diabetic care
  • Cough, cold, flu, allergies
  • Bronchitis
 Verify availability with your provider yes icon no icon yes icon
Convenience care centers
Health screenings, vaccinations, minor illness or injury		 $$
  • Cough and cold
  • Pink eye
  • Ear pain
  • Flu shot
 no icon yes icon no icon yes icon
Urgent care centers
Non-life-threatening illness or injury requiring immediate care		 $$$
  • Sprains
  • Cut requiring stitches
  • Minor burns
  • Sore throat
 no icon yes icon no icon yes icon
Emergency room visit
Life-threatening illness or injury		 $$$$
  • Chest pain
  • Difficulty breathing
  • Uncontrolled bleeding
  • Major burns
 no icon yes icon yes icon yes icon

Plans with Virtual Connect Plus receive unlimited $0 primary care and mental health services through CloseKnit and select in-person providers. Check the plan's coverage information for full details.

PLEASE READ: The information provided in this document regarding various care options is meant to be helpful when seeking care and is not intended as medical advice. Only a medical provider can offer medical advice. The choice of provider or place to seek medical treatment belongs entirely to you.

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