Options for Care

Need care? Get familiar with your options. That will help you choose the most appropriate and cost-effective medical care. The chart below shows how costs may vary depending on where you choose to go (or call).

Your Care Options
Your Care Options Cost Needs or Symptoms Available 24/7 Rx Virtual Care In-Person Care
CloseKnit1 Virtual Care
CloseKnit offers 24/7/365 virtual-first primary care, urgent care, mental health and other specialty services.

*in-person care available when applicable



Get Care Now		 $
  • Preventive visits for ages 18+
  • Urgent care for ages 2+
  • Mental health therapy for ages 2+
  • Nutrition and diet support for ages 5+
  • New parent support
 yes icon yes icon yes icon no icon
24-Hour Nurse Advice Line
Call 800-535-9700 for general questions about health issues or where to go for care		 $0
  • Cough, cold and flu
  • Rashes
  • Medication questions
 yes icon no icon yes icon no icon
PCP Visit
Discuss diagnosis treatment of illness, chronic conditions, routine check-ups.

Search for a Provider		 $
  • Routine physical
  • Diabetic care
  • Cough, cold, flu, allergies
  • Bronchitis
 no icon yes icon Verify availability with your provider. yes icon
Teledentistry2,3
Consult with a dentist for urgent or emergency dental care		 $
  • Severe toothache
  • Chipped or knocked-out teeth
  • Lost fillings and crowns
  • Abscess
  • Swelling or bleeding
  • Jaw and mouth injuries
 yes icon yes icon yes icon no icon
Convenience Care
(e.g., Retail clinics such as CVS MinuteClinic)
Health screenings, vaccinations, minor illness or injury		 $$
  • Cough and cold
  • Pink eye
  • Ear pain
  • Flu shot
 no icon yes icon no icon yes icon
Urgent Care
(e.g., ExpressCare or Patient First)
Non-life-threatening illness or injury requiring immediate care		 $$$
  • Sprains
  • Cut requiring stitches
  • Minor burns
  • Sore throat
 no icon yes icon no icon yes icon
Emergency Room
Life-threatening illness or injury		 $$$$
  • Chest pain
  • Difficulty breathing
  • Uncontrolled bleeding
  • Major burns
 yes icon yes icon no icon yes icon

Keep in mind, you're likely to pay more for care in a hospital. Consider using non-hospital facilities like convenience care or urgent care centers.

Remember, it's your health, your money, your decision.

Need more information? View FAQs

NOTE: The information provided is meant to be helpful when you are seeking care. It is not intended as medical advice. Only a medical provider can offer medical advice. The choice of provider or place to seek medical treatment belongs entirely to you.

1CloseKnit is a registered Trademark owned by, and is the trade name of, Atlas Health, LLC. Atlas Health, LLC d/b/a CloseKnit does not provide BlueCross Blue Shield products or services and is providing in-person and telehealth services to CareFirst members. Atlas Health, LLC is a corporate affiliate within the CareFirst, Inc. corporate umbrella of companies.

2Effective 1/1/2026, this coverage applies to all contracts.

3Teledentistry.com® is an independent company that operates and administers the virtual dental visits program for CareFirst BlueCross BlueShield. Teledentistry.com is solely responsible for its operations and for those of its contracted providers. Teledentistry.com and the Teledentistry.com logo are registered trademarks of Teledentistry.com, and may not be used without permission.